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  2. The Handling of Personal Information

The Handling of Personal Information

Mitsubishi UFJ Capital (MUCAP) is committed to maintaining the confidentiality of personal information in line with the privacy policy outlined below so as to ensure that clients can use our services with confidence.

1. Acquisition of personal information

MUCAP collects information about individual clients solely for the purposes listed below.

  • 1.
    To supply investment and consulting services together with associated administrative procedures and processes
  • 2.
    Other procedures and processes that may be performed by MUCAP together with associated procedures and processes (including procedures and processes that may be approved in future)

2. Use of personal information

Personal information supplied by clients will be used solely for the purposes listed below.

  1. 1.
    To process requests for investment and/or consulting services
  2. 2.
    To confirm the identify of the applicant along with eligibility for investment and consulting services
  3. 3.
    To manage administrative aspects of investment and consulting services such as dates and periods and maintain continuity of service delivery
  4. 4.
    Where necessary, to supply a third party involved with the investment with information relevant to their role
  5. 5.
    Where an external subcontractor has been engaged to perform processing of personal information or portions thereof, to enable the subcontractor to perform this work
  6. 6.
    As required when the client wishes to exercise their rights under the contract with MUCAP or under law
  7. 7.
    For the purpose of conducting research into and development of investment and consulting services, typically in the form of market research, data analysis and questionnaire surveys
  8. 8.
    To assist in identifying and recommending suitable investment and consulting services
  9. 9.
    To assist in identifying and recommending suitable investment and consulting products offered by our partners and affiliates
  10. 10.
    To monitor and follow up on the termination or cancellation of a product or service
  11. 11.
    Other purposes deemed necessary to the provision of services to the client

3. Management of personal information

MUCAP takes every precaution to ensure the safety and confidentiality of personal information supplied by clients through a range of organizational, procedural and technological security strategies designed to prevent unauthorized access to or modification or loss of such information.

4. Third parties

MUCAP will never divulge personal information to a third party without the consent of the client, except as outlined in this policy or where we are obliged to do so by law.

5. Subcontractors

Where MUCAP engages an external subcontractor to perform processing of personal information, said subcontractor shall be subject to the provisions of an information security agreement stipulating that said processing shall be performed in accordance with the privacy policy and privacy regulations set out by MUCAP and that the personal information shall not be used for any purposes other than as per the agreement.

6. Access to personal information

In accordance with the Act on the Protection of Personal Information, the following procedure has been set up to allow clients to inspect to personal information held by MUCAP, typically for the purpose of monitoring the use thereof, adding changes or modifications, or requesting that the information no longer be used.

1. Eligibility

  1. (1)
    The client that is the direct beneficiary of the service(s)
  2. (2)
    Where the client is a minor or is incapacitated, the client's legal proxy
  3. (3)
    A proxy appointed by the client for the purpose of inspecting the personal information

2. Procedure

  1. (1)
    By a client in person
    Fill out the application form and stamp it with your personal seal. Bring the form together with the certificate of registration of your seal to any MUCAP office during business hours.
  2. (2)
    By a client via ordinary mail
    Fill out the application form and post it to the address below together with the certificate of registration of your seal.
  3. (3)
    By a legal proxy or client-appointed proxy
    Contact MUCAP directly (see contact details below) for instructions about applying either in person or by ordinary mail.

3. Fee

Currently there is no fee charged for inspecting personal information. Note that this is subject to change at any time.

4. MUCAP response

When a request to inspect personal information is received, MUCAP will respond either in writing or by other means within a reasonable time frame.

7. Contact details

Applications to inspect personal information along with all other requests and inquiries in regards to personal information should be directed to the following department.

Privacy Center, Business Administration Department, Mitsubishi UFJ Capital

TEL 03-5205-8581
Hours 9 am - 5 pm Monday to Friday (closed on public holidays and designated MUCAP holidays)
Address Nihonbashi Plaza Building 7F, 2-3-4 Nihonbashi, Chuo-ku, Tokyo, 103-0027

8. Amendments

MUCAP reserves the right to amend this Privacy Policy and associated privacy regulations at any time for the purpose of improving privacy procedures or where otherwise required by legislation or regulations. Significant amendments will be advertised on the MUCAP website and at head office.